VOICE NETWORK AT A GLANCE

PERSONALIZED SERVICE!


With PortaVoip´s world-class IP network, cutting-edge routing capabilities, and unparalleled partnerships with voice vendors and customers, PortaVoip´se team provides a best-in-class customer experience. We pride ourselves on developing customized solutions via technical capabilities and dedicated attention to unique customer needs.

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Features


  • Essential telephony/PBX features:

    • Scheduled routing with time spans
    • Ring Groups
    • Find me, follow me
    • Conditional Call Forwarding per CallerID, with personalized greetings per forwarding rule
    • Call Transfer – blind and attended
    • Music on hold
    • Call parking
    • Do Not Disturb, also per Caller ID
    • CallerID – can be set to show a user’s mobile number or DID, or one of the company’s DIDs

  • Auto attendants:

    • Admo Multilevel Interactive-Voice-Response (IVR) scenarios – one scenario can lead to another
    • Scenarios can be assigned to DID numbers or extensions
    • Menu numbers can be mapped to different PBX objects, such as users, extensions, hunt groups, scenarios, group voicemail etc.
    • Record greetings directly from the web

  • Voicemail:

    • Individual voicemail boxes
    • Group voicemail boxes
    • Voicemail to e-mail (MP3 file)
    • Voicemail notification through IM or Message Waiting Indicator
    • Personalized greetings per Caller ID

  • Calls monitoring:

    • Admin user can monitor all ongoing offnet calls
    • Admin can enable call recording per user; only offnet calls will be recorded, internal communication is encrypted
    • Admin can listen to the previously recorded calls as well as ongoing calls via the User Portal

Let's Get In Touch!


Ready to Start ? That´s great ! Give us a call or send us an email and we will get back to you as soon as possible!

info@portavoip.com

VP TECH LTD, Registered Address: 21 SAGE CLOSE, BIGGLESWADE, England, SG18 8WH